Refund Policy
Effective Date: April 30, 2026 · Last Updated: April 30, 2026
At Bleu Vitals, we take pride in the quality of our products and the care that goes into every order. Due to the nature of our products, we maintain a strict no-refund policy. Please review the details below before making a purchase.
1. All Sales Are Final
All purchases made through www.bleuvitals.com are final. We do not offer:
- Refunds
- Returns
- Exchanges
once an order has been placed and processed.
2. Why We Do Not Accept Returns
As our products are dietary supplements intended for personal use, we are unable to accept returns due to:
- Health and safety standards
- Product integrity concerns
- Inability to verify storage or handling after delivery
This policy ensures that every customer receives a safe and uncompromised product.
3. Damaged or Incorrect Orders
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at hello@bleuvitals.com.
To assist you quickly, please include:
- Your order number
- A clear description of the issue
- Photos of the product and packaging
We will review each case individually and determine an appropriate resolution at our discretion.
4. Order Changes & Cancellations
Orders are processed quickly to ensure timely delivery. For this reason, we cannot guarantee order modifications, address changes, or cancellations. Once an order has been processed, it cannot be changed or canceled.
5. Lost or Stolen Packages
Bleu Vitals is not responsible for packages that are marked as delivered but not received, or lost or stolen after delivery. If you experience this issue, we recommend contacting the shipping carrier directly.
6. Chargebacks & Disputes
By placing an order, you agree to this Refund Policy. Initiating a chargeback without contacting us first may result in:
- Delays in resolution
- Account restrictions
- Additional review of future orders
We encourage customers to contact us directly so we can assist.
7. Contact Us
If you have any questions about this policy or need assistance, please contact us at hello@bleuvitals.com.